DELIVERY

Cost Timeframe
Orders under $90 $9.95 flat rate 7-14 business days
Orders over $90 FREE 7-14 business days

 

We have partnered with DHL Express to give our customers the best service and price available.

We know shipping costs are not what you want to spend your money on so we have capped our prices at these rates. This means that it doesn’t matter how many flasks you purchase in your order, you will only pay the capped rate applicable to your shipping address. So get your friends in on a purchase and split the cost. That’s what friends are for, right?

Delivery Delays

If there is a delay with your order that we are aware of, we will try and let you know ASAP. Please let us know if your order has taken longer than 4 days and we can track the delivery for you. As with all freight, including post, delays can unfortunately occur but from our side we try and be as efficient as possible.

RETURNS

What is made by Fressko’s Return & Refund Policy?

Returns on Faulty Goods are accepted within 7 days of your original purchase being received and must be advised in writing.

Fressko will cover the shipping fees for the replacement of an item presenting a quality / manufacturing issue once a Warranty Claim has been accepted.

You need to fill in the claim form on the WARRANTY page with a copy of your invoice and reason for return. Once your claim has been approved our customer service department will contact you and advise refund options.

Our Returns and Refunds Policy applies to the following situations:

  • Unusable or Faulty Goods: If you have received an item that is unusable / faulty Fressko will offer a full refund including all shipping costs pertained to the order or a credit up to the value of the item originally purchased.
  • Change of mind is NOT covered under Fressko’s Refund policy.

In some instances Fressko will require the item to be returned for inspection. If this is required the shipping cost will be covered by Fressko.