- Shipping / Custom Duties
Lost your infuser? Never fear - you can grab yourself a newbie. If you need assistance or can't find what you are looking for, please reach out to customer service. firstname.lastname@example.org
Use the unique 2 in 1 Infuse Filter to steep your tea to perfection or create fresh and vibrant fruit waters. To use, simply twist apart and fill with loose leaf tea OR click only the top section into your flask and use it to hold in bits of fruit as you sip!
Please refer to your tracking details for information on your delivery.
We aim to ship goods from our warehouse within 24 hours.
Public holidays and sale periods may cause a slight delay and we appreciate your patience while we catch up.
NOTE: Orders outside of Australia are shipped via AUS POST INTERNATIONAL OR DHL EXPRESS and are shipped on a DDU (Delivery Duty Unpaid) basis.
Prices displayed are exclusive of all taxes and duties. This means as the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. We are unable to cover charges that may be issued to you when selecting standard international delivery.
If you are shopping from the below places please head to https://www.shub.coffee/ as we are unable to ship to you at this time.
- Saudi Arabia
FREE Standard Shipping AUS POST INTERNATIONAL
7 -10 business days
EXPRESS RATE $24.95 USD ( DHL GLOBAL ) 1- 5 business days Orders over $120 FREE EXPRESS ( DHL GLOBAL )
1- 5 business days
We do not accept returns for change of mind - we only accept returns submitted for faulty goods within 7 days of your original purchase being received.
Please ensure you have entered in the correct address. Re-delivery fees will be applied if necessary.